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Here we are at the end of yet another year – can you believe it?
This year, we close at 12 noon on Friday 24th December and re-open, ready for the new year, at 8am Tuesday 4th January. We’ll all be having a well-deserved rest over the holidays and we hope you’ve got plenty of time to put your feet up too. 2022 is set to be a bumper year for our industry, so take some time to recharge your batteries as you enjoy plenty of festive treats.
2020 and 2021 are two years not without their challenges due to the ongoing pandemic, but we’re proud of the progress we’ve still managed to make. With your support, we’ve achieved solid growth. This has meant we could invest in technology to help us provide our customers with even better services – as well as a raft of other improvements.
We are pleased to announce that from the new year, all admin operations within Atlantis Tanks Group will be carried out on our new, fully customised, cloud-based Enterprise Resource Planning (ERP) system. This will deliver a great many improvements for both our customers and staff. As we bring the full system online, expect to see:
- Access to order history via your own online portal
- Access to your pricing/terms on all products via online portal
- Ordering online from your online portal
- Increased speed in answering your enquiries whether you’re requesting a quote or delivery update.
- Technical queries dealt with quickly via a central communications channel
- Automatic, accurate updates on delivery information
- Order tracking via the online portal
- Improved lead times and stock through improved purchasing processes
The list goes on…
While we implement the new system, there will be a transition period during which your patience would be appreciated. New systems all come with a learning curve, which must be tackled in order to deliver the best benefits to users and customers. Please do bear this in mind. All our staff are committed to learning the ins and outs of the system as quickly as possible but they’ll obviously need to get up to speed!
Following the launch of the new system, we’ll be using different formulas to calculate prices. With this in mind, we’ll be providing a new price list ASAP to cover any changes. In the meantime, please keep using your current website account to access your usual trade prices. You can sign in or register for this here
Merry Christmas and a happy New Year. We look forward to working with you throughout 2022.